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IN-the-Know


Aug 12, 2020

Rob Galbraith has been called a global insurtech thought leader and he has over 25 years of experience in the financial services industry. He has also been dubbed the most interesting man in insurance and is the author of The End Of Insurance As We Know It. In this episode, Rob shares his experiences over the years in this career field, what first attracted him to the insurance industry, and why he decided to write a book about its disruption!

 

Key Takeaways

  • Rob shares his story and how he got into insurance.
  • Rob was trying to solve some complex problems for USAA; because they serve the military and their families, they are very conservative in their underwriting philosophy.
  • Why did Rob write his book?
  • The book’s information is U.S.-based, however, it has greatly benefited people in different countries and the book recently became translated into Farsi.
  • There’s hunger for this kind of information all over the world.
  • What is Rob’s approach to personal branding?
  • Be authentic. By sharing cool stories and real moments, it can be a real win for the brand and company you’re working for.
  • Why did Rob join the CPCU Society?
  • Where does Rob see the insurance field going?
  • We’re faced with a new normal and it’s important the insurance industry becomes robust and adapts to this new phase of work.
  • What does Rob wish he’d learned sooner in his career?

 

Keep Getting Better

Endofinsurance.com

Rob on LinkedIn

 

Quotes

 

“If you were hesitant in any way to do business digitally, any hesitations you might have, I think those have been blown off the door [in this new normal].”

 

“It’s mission-critical. You need your employees to work from home, whether you want to or not.”

 

“It’s absolutely critical that we keep the insurance industry robust and growing.”