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IN-the-Know

Dec 20, 2023

Traci Adedeji is the incoming 2024 President and Chair of The Institutes’ CPCU Society and works as a Vice-President at JP West, Inc., where she heads the firm’s personal and small commercial lines insurance operations. Her insurance career began in 1984, and her experience includes leadership roles with...


Dec 6, 2023

John Smith is President and Chief Executive Officer at Pennsylvania Lumbermens Mutual Insurance Company (PLM). With more than 40 years in the insurance business, he was a property underwriter at Aetna Casualty, a branch manager at CNA, and the Northeast Regional Vice President at General Accident. John has served on the...


Nov 21, 2023

Brian Chance is a Senior Vice President, Claims and Risk Manager in the Cost Based Efficiency division at Stephens Insurance, LLC. In this role, he engages with clients to develop strategies to eliminate hidden costs inside their workers’ compensation programs. Brian has 30+ years of experience in the insurance...


Nov 8, 2023

Description: Ann Mason, WCLA is TruGreen’s National Workers Compensation Manager. With 35 years of experience in the insurance industry, Ann began her career in 1988 as a claims adjustor. She quickly rose through the ranks and enjoyed roles in claims support, office administration, and human resources. Ann played a...


Oct 25, 2023

Shannon Totten is the Executive Vice President and Head of Retail Excess Casualty Insurance, Sompo International, North America.  She joined the Excess Casualty department of Endurance Specialty in 2003, later acquired by Sompo in 2017, as a Vice President and took on increasing responsibilities including Bermuda...