Jul 14, 2020
Nigel Walsh is a Partner in the Financial Services Technology Practice Group at Deloitte UK, based in London. Nigel is a leader in the insurtech global movement and the host of the Insurtech Insider Podcast. Nigel is on a mission to make insurance loveable. In this week’s episode, Nigel shares a 10-year forecast as to how the insurance industry will shift as we begin to get autonomous cars and a more health-conscious population.
Key Takeaways
- A bit about Nigel and his background.
- What does Nigel do for Deloitte and how did he get here?
- How has the insurance industry evolved over the last couple of years? When is insurance not insurance?
- Traditionally, insurance has been there during a crisis or an event. As we go forward, insurance will be there before the event.
- Where is insurtech headed in the next three years?
- Nigel shares some of the challenges he foresees the space having.
- In 2030, how will the industry be different?
- Health insurance is going to change dramatically. We all want to live healthier lives and we will use customized data to see how to achieve that.
- How does Nigel aim to make insurance loveable?
- People just don’t want to engage with their insurance. This is why it’s critical to change the way insurance professionals engage with their customers.
- What does Nigel wish he learned sooner about his industry?
- New to the industry? Go exploring. There’s so much to do in this space.
Keep Getting Better
Quotes
- “No one gets up in the morning dying to buy insurance. Doesn’t happen. But, they do get up and go, ‘How do I buy a house?’, ‘How do I get from A to B?’”
- “We know the world will not move or go ahead in the way we know it today without insurance.”
- “It’s all going to shift. It’s a question of is that going to happen in the next 10 years or not? My gut feel says in the motor space and mobility space, absolutely yes.”